Terms of service

Welcome to Luxamore. These Terms & Conditions (‘Terms’) explain how we operate and what you agree to when purchasing from www.luxamore.com.au (‘Website’). By placing an order, you accept these Terms, which are governed by the laws of Queensland, Australia.

Last updated: 30 October 2025

Privacy

Your privacy is important to us. For full details on how we collect, use, and protect your personal information, please see our Privacy Policy.

Intellectual Property

Everything on our Website — including images, text, designs, logos, and graphics — is owned by Luxamore unless otherwise stated. You’re welcome to view, download, or print content for personal, non-commercial use, but please don’t modify, reproduce, or distribute anything without our written consent.

We cannot guarantee that our products or content won’t infringe on third-party rights, though we take every step to ensure originality.

Purchases & Payment

When you place an order, you’re making an offer to purchase from Luxamore under these Terms. Each order is a separate agreement.

  • Please provide complete and accurate details when ordering. We are not responsible for incorrect delivery addresses or errors from third-party carriers.

  • Australian prices include GST. Prices on our international sites (e.g., USA) reflect local currency, duties, and shipping, and may vary from direct currency conversions.

  • Payment methods include Credit Card, PayPal, AfterPay, and others depending on your location. Some payments may be processed via third-party providers.

  • Once payment is confirmed, we will email you an invoice.

Order Processing

Orders placed before 2pm Monday–Friday ship the same day. Orders after 2pm or on weekends go out the next business day.

You’ll receive tracking details as soon as your order leaves our studio.

See our Shipping Policy for more information.

Refunds & Exchanges

We want you to love your LUXAMORE pieces. For details on returns, exchanges, and store credit, please see our Returns Policy.

Fraud Prevention

We take security seriously and may perform fraud checks on all orders. Orders flagged as potentially fraudulent may be cancelled, with notification via email. We cannot guarantee adjustments to fraud assessments and are not liable for any inconvenience caused by cancellations.

Cancellation

Luxamore reserves the right to accept or reject any order. If an order is rejected, we will notify and refund you promptly. All orders are subject to availability.

Sales, Discounts & Coupons

  • Sale items are final and cannot be returned.

  • Discounts and promotions apply as stated at checkout.

  • Abuse of offers may result in cancellation of orders or ineligibility for future promotions.

Competitions & Promotions

  • Open worldwide unless stated otherwise.

  • Winners must claim prizes as stipulated.

  • Personal information may be used for promotional purposes according to our Privacy Policy.

  • Luxamore is not liable for technical issues, lost prizes, or misuse of promotional content.

Copyright

All content, software, text, images, and materials on this Website are protected by Australian and international copyright laws. You must respect all notices and cannot use our materials for commercial purposes without written permission.